RETURN AND EXCHANGE POLICY

Last Updated: 10/6/2023

Thank you for shopping at https://marrakechdecoshop.com/

If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy.

The following terms are applicable for any products that you purchased with us.

INTERPRETATION AND DEFINITIONS

 

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Exchange Policy:

Individual (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Marrakech Deco Shop Located at , Marrakech, Morocco

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to My Site, accessible from https://marrakechdecoshop.com/

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

GENERAL RETURN POLICY

Products purchased from www.marrakechdecoshop.com can be returned. All items can be returned and will be processed if the conditions are met.

You must always return items in accordance with the shipping instructions:

If applicable, we will send you a shipping label once the return request has been approved. If you need to ship the products by any carrier, please use the following shipping address: [Marrakech Deco Shop, N°26, Km16 Route d’Ourika, Marrakech, Morocco]. Be sure to include the return slip in the package.

REFUND POLICY

To qualify for a refund, you must return the goods within 14 days of purchase. If the product is damaged in any way, or if you have initiated the return after the 14-day period has expired, you will not be entitled to a refund.

The product must be returned in its original packaging.

The product has not been used or damaged.

If the product is refunded, a $250 shipping fee and a $75 handling fee per item will be charged and applied to a refund or reduced credit.

Upon receipt of the product, our team will inspect it and process the refund. The money will be refunded to the original payment method you used at the time of purchase.

HOW TO INITIATE A RETURN

If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:

Email Address: contact@marrakechdecoshop.com

Contact Form URL: https://marrakechdecoshop.com/elements/pages/contact/

You will be updated for their Return Status through their EMAIL, provided that contact information is recorded to us.

Generated by ReturnGO policy tool